What is matcha?
Derived from Japanese root words, ma = powdered, cha = tea
It is a finely-ground green tea powder known for its steady source of caffeine, numerous health benefits, vibrant green color, and earthy taste.
Where did matcha come from?
Matcha was first discovered in the 8th century in China and comes from the Camellia Sinensis plant. It was later brought to Kyoto, Japan by a Buddhist monk named Eisai.
What are the benefits of matcha?
Matcha is packed with antioxidants. It is composed <50% of catechin polyphenols, which are among the most potent antioxidants. Matcha offers protection against various types of cancer, aids in preventing heart disease, lowers cholesterol, contributes to clear skin, prevents joint inflammation, and fights the aging process.
It contains the amino acid L-Theanine, which partners with caffeine to promote sustained focus and energy throughout the day. It is renowned for its ability to induce relaxation in the brain, muscles, and blood vessels. L-Theanine contributes to lowering blood pressure, uplifting mood, and encourages a sense of calmness.
How much caffeine is in 1-2 tsp?
~ 40-180 mg of caffeine. For reference, a double shot of espresso has around 60-150 mg of caffeine.
Is it vegan and gluten free?
Yes! Mana Matcha’s matcha is 100% organic, vegan, and gluten free.
Where do you source your matcha from?
Our matcha is sourced from the city of Uji, Japan, the #1 producer of Japanese traditional tea. Our organic tea is grown using farming practices that promote ecological balance and biodiversity. It is cultivated without the use of synthetic fertilizers, pesticides, herbicides, or genetically modified organisms (GMOs).
What does ceremonial grade matcha mean?
Ceremonial grade matcha was originally dedicated to traditional Japanese tea ceremonies, which means it is the highest quality grade of matcha.
How do I store my matcha?
Matcha’s properties can quickly alter due to the humidity, but fear not! Once you open your matcha, we suggest making sure it is tightly-sealed and storing it in a cool place (even a refrigerator) to help preserve the fresh quality as long as possible.
Where are orders shipped from?
All orders are shipped from ‘Oahu, Hawai‘i.
How quickly will I get my order?
Orders normally ship out within 2-3 business days.
How much is shipping?
Shipping costs will be calculated at checkout!
Do you ship internationally?
We do not offer international shipping at this time. We apologize for any inconvenience this may cause to our international customers.
Is Mana Matcha responsible for shipments affected by external factors or additional charges?
Mana Matcha LLC is not responsible for any shipments affected by customs, force majeure events, transfers from one carrier to another in your country or air and ground transportation strikes or delays, nor any other extra fees, customs or charges related to your shipment.
Returns
We offer a 14-day return policy once you receive your items.
We ask that you inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Mana Matcha LLC holds the right to refuse any returns made after this timeframe.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at hello@themanamatcha.com.
When returning items for a refund, the customer will be responsible for the cost of shipping. You may choose to return with your own shipping label but we advise using a trackable method. We are not responsible for items lost in transit. We are unable to refund original shipping charges.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us.
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